Traveling Abroad - Resources for Faculty and Staff
If an emergency develops and it is necessary to contact the University, arrangements have been made for the University Park Campus Police dispatcher to accept calls 24/7/365, regardless of the traveler’s campus affiliation. The number to call is 001-814-863-1111; they will accept collect calls. The caller will be routed to one of two sets of resources at any hour of the day or night:
If the emergency involves an undergraduate or graduate student for whom the faculty member is providing oversight on the trip, the caller will be routed to the staff of the University Office for Global Programs.
If the emergency involves an individual faculty/staff member who is traveling without students, the caller will be directed to the University Risk Officer; the caller may also dial the Risk Officer’s mobile phone directly at 001-814-360-1956. If for some reason telephone service is not available but email contact can be made, a message can be sent to GWL3@psu.edu. However, please note that there may be a delay in response, depending on when the email is received.
The University has arranged for worldwide coverage for evacuation due to significant political upheaval or natural disaster, from HTH Worldwide. Please make contact with the University as noted above for logistical support. HTH will not reimburse for expenses incurred without their input. In many situations, they will charter an aircraft and will also have other clients to be evacuated simultaneously. To reach HTH directly, within the U.S., call toll free: (800) 257-4823. Outside the U.S., call collect: 001-610- 254-8771.
TRAVEL TO DANGEROUS COUNTRIES:
The University has a process for faculty and staff planning to travel to countries considered “dangerous” by the insurance industry, because either the country is on a list restricted by the U.S. Treasury OFAC office or because of perceived physical danger to travelers. Please see the list of countries and the form to be completed IN ADVANCE OF TRAVEL. PLEASE NOTE: Faculty planning a trip involving students to a country listed on the US State Department’s “Travel Warning” website must secure approval for such a trip IN ADVANCE from the Office of Global Programs.
Employees traveling on University-affiliated business are AUTOMATICALLY covered by an international health insurance program provided by HTH Worldwide. This is the same coverage required of our students when they travel internationally, and will automatically cover the faculty/staff member whether they are traveling by themselves or along with students on a trip – there is no need for the faculty/staff to separately purchase coverage. The HTH coverage applies to all international trips which are for University-affiliated reasons; if a faculty/staff member travels for a University-related purpose, but adds on vacation time at the beginning or end of the trip, the entire length of the trip is covered by this insurance.This insurance will be primary over any other health insurance the individual may carry, including Highmark Blue Shield benefits secured through the University’s employee benefit plans, and there will be no out-of-network or deductible/co-pay on the part of the employee for services covered by HTH. However, it is very important that when medical services are required, HTH must be informed in advance except in the most extreme emergency, so they can direct the traveler to covered Western-quality medical providers and hospitals in the area of the faculty/staff member, anywhere in the world. HTH may be contacted at +1.610.254.5830 or via email at firstname.lastname@example.org.
If an employee travels internationally purely for personal reasons (vacation, personal consulting, etc.) they must purchase coverage to protect themselves during their personal travel; one option is to use the same insurer, at https://www.geobluetravelinsurance.com/
The University purchases “Executive Assistance Services” for all employees traveling overseas, from ACE Worldwide. This provides personal assistance services 24/7/365, anywhere in the world, to help employees and their companions who travel overseas and have legal and/or personal emergencies while on University business. Services include assistance in many other legal and professional services. Please note that this is NOT medical insurance coverage (see Health Insurance Section above) – this is personal assistance when encountering a crisis or emergency while on University business. These services are automatic and employees are not required to pre-register for nor purchase the services. The following link allows employees and companions to print a wallet card with important contact information about these services: ACE Executive Assistance Services Wallet Card