FAQ | Payroll Office

Q: How do I change my home address?
A: You can update your home address online at https://essic.ohr.psu.edu/. Or you may complete a W-4 Form each time you need your home address changed. Please send the form to the Payroll Department, 120 S Burrowes St, James M. Elliott Building, Suite 101, State College, PA 16801.

Q: How do I change my Allowances of Exemptions for federal taxes?
A: You can update your allowances or exemptions online at https://essic.ohr.psu.edu/. Or you may complete a W-4 Form and send it to the Payroll Department, 120 S Burrowes St, James M. Elliott Building, Suite 101, State College, PA 16801.

Q: How will I receive my W-2 Form since I am leaving Penn State?
A: Please be sure to contact the Payroll Office before leaving so we can instruct you how to have your address changed.

Q: Why didn't my address for the payroll records change since I changed my address with the student records?
A: The Payroll Office and the Student System are two different systems, therefore, you need to make the changes with both offices.

Q: If I carry an out-of-state address on my W-4, do I have to pay Pennsylvania State taxes?
A: Penn State withholds Pennsylvania State taxes from everyone's paycheck with the exception of individuals who live and work in another state even though they are paid by Penn State or if they are one of the six states that have a reciprocal agreement with the state of Pennsylvania. The six states are Indiana, Maryland, Ohio, New Jersey, Virginia, and West Virginia. A separate form, Rev-419, found on the state of Pennsylvania website must be completed if you are from any of the six states.

Q: How do I change my bank account for my direct deposit?
A: You can update your direct deposit information online at https://essic.ohr.psu.edu/. Or you may complete a Salary Deposit Form and give us the new bank information. The form needs to be received in the Payroll Office by the 15th of the month in order to be processed for the monthly payroll. A necessary change after the 15th would need to be brought into the Office personally.

Q: What do I do if I had to close the bank account into which my salary was being deposited, but I didn't inform the Payroll Office?
A: Please contact the Payroll Office as soon as possible to be instructed about the steps that need to be taken.

Q: How do I change the bank account information that I currently have on file to another bank account?
A: You can change your bank account information online at https://essic.ohr.psu.edu/. Or you may complete a Salary Deposit Request Form and submit it to the Payroll Office.

Q: What do I do if I lost my W-2 or never received my W-2 ?
A: Send an email to payroll@psu.edu and request a duplicate W-2; be sure to include your name and current mailing address.

Q: Why do I have tuition showing on my paycheck when I have already paid my tuition?
A: When an employee's spouse takes graduate level classes the person pays 25% of the cost of the class or classes. The other 75% is considered a taxable benefit by IRS regulation. The employer is required to withhold Federal tax, FICA, and Medi tax on the 75% that is covered by the employer. At PSU we divide the 75% into three and add that portion onto the gross of your check for three pays. The net pay is less due to paying Federal tax, FICA, and Medi on a higher gross. We then show the amount of the tuition that was added into the gross as an "other deduction" to reflect the increased gross. Sometimes it is helpful if you can compare one of your check stubs that did not have the tuition shown to help you understand how it works.

Q: How do I change my annuity amount?
A: To change your tax-deferred annuity plans contact Employee Benefits Office.

Q: What is Flex Option 1?
A:
Information on this benefit option is explained by the Employee Benefits Office website at http://ohr.psu.edu/.

Q: Why didn't I receive my overtime or shift differential on my paycheck?
A: Please contact the department for which you work; we can only pay what the department has submitted electronically.

Q: Why am I having healthcare withheld from my paycheck when I am a graduate student?
A: Information on this question can be found on the Student Affairs website at http://studentaffairs.psu.edu/ .

Q: How can I obtain a summary of my earnings for either the current or prior years?
A: If you are a current employee, you can access your current and year-to-date earnings online at https://essic.ohr.psu.edu/. Otherwise, contact the Payroll Office via email, mail, phone, or come to the office to request the year or years you need. If you plan to pick up the print out, you will need to provide a form of identification.

Q: How do I change my Penn State Federal Credit Union deduction amount?
A: The forms required to make this change can be found on GURU in the Forms Section of Payroll. After you complete them they need to be processed by the Credit Union. The Credit Union will pass the necessary information to the Payroll Office for processing.

Q: How do I get my local taxing authority changed if my home address is correct?
A: You can change your local taxing authority online at https://essic.ohr.psu.edu/.

Q: Why is my wage payroll check being taxed at 25%?
A: When an individual has more than one appointment on file with the same place of employment the monthly appointment is considered the primary appointment and is taxed based on whatever the person claims on their W-4 information. The wage or biweekly is considered a secondary appointment and the IRS regulation requires the check to be taxed at a flat 25%. This is determined based on when the employee is paid, not necessarily when they worked.

Q: Do I have to pay the Local Service Tax more than once a year if I have more than one employer?
A: If you have already had the Local Service Tax withheld by an employer other than Penn State, send the PSU Payroll Office a photocopy of the other employer's statement showing that you have already had the tax withheld and a Local Services Tax Exemption Certificate that can be found at http://www.newpa.com/local-government/tax-information/local-services-tax. Once we have the appropriate information, we can stop the tax from being withheld from that point forward, however, you'll have to request refunds from the appropriate taxing authority where you work, not where you reside.

Q: What is the Wage Tax Statement?
A: This statement represents the wage salary for a certain year broken down by pay date and the amount withheld.